What should the agent do?

Be clear about the outcome you want and the context the agent should use.

Using this source

customer-feedback-q2.txt

42 notes / 6 customer accounts / Last updated 2 days ago

Autonomy

Suggest onlyThe agent recommends actions but waits for you.Ask before important actionsRecommendedThe agent handles safe steps and pauses for review.Act when safeThe agent proceeds unless blocked by risk.

The agent will show you the plan before taking action.